Ethics
As accountants, we are expected to adhere to professional ethical guidelines. I believe that the mark of a true professional is an adherence to personal moral principles as well.
– Ken Levine
Director, Assurance Services
Skill
You don't have to be the smartest person in the room, but you do have to be the best listener. The ability to provide answers starts with hearing your clients' concerns.
– Michelle Mahle
Director, Tax
Commitment
In business, just as in life, I follow the Golden Rule. I treat my clients no differently than I would hope to be treated by my advisers. At SS&G, we are committed to the success of our clients.
– Mark Mussig
Director, Tax
Survival
In a day and age where many practices are struggling just to survive, those that flourish use a combination of dedication, perseverance, and skill. Of course, having the right advisers along the way doesn't hurt either.
– Tom Ferkovic
Managing Director,
SS&G Healthcare Services LLC
Integrity
In today's business environment, integrity is a commodity. At SS&G, integrity is standard.
– Bob Littman
Managing Director, Akron
Growth
In a competitive environment, companies have about as much choice to evolve as caterpillars. We help clients transform, shedding the old, and welcoming the new.
– Cliff Sussman
Director, Entrepreneurial Services Group
Change
Change isn't always easy, but often it is necessary. We've learned a lot from the changes we have gone through, and our clients are better off for it.
– Jim Dannemiller
Director, Assurance Services
Vision
Anticipating the needs of our clients has helped us to become one of the top independent accounting firms in the nation. We are proactive problem solvers who focus on the future, instead of only reacting to the past.
– Mark Goldfarb
Managing Director, Akron
Risk
If we had let custom dictate our ambition, we wouldn't have made it to the moon. By all means, respect convention, but don't be afraid to defy it.
– Brian Berning
Managing Director, Cincinnati and Erlanger
Director, Entrepreneurial Services Group
Collaboration
I take personal satisfaction in my clients' achievements. I know that I've done my part to professionally ensure that their worries are few and their victories plentiful.
– Patty Rubin
Director, Assurance Services
Golden Rule
Always treat your clients, colleagues, and staff as you would want to be treated. Your clients provide you with work and referrals. Your colleagues and staff enable you to provide the best services to your clients and they may one day be your client.
– Deborah Kovachick
Director
Discipline
Influencing the outcome of a situation is achieved with skill, experience, knowledge, and timing. The board room is no different than the operating room.
– Ronnen Isakov
Director, SS&G Healthcare Services LLC
Reputation
Those who take a sincere interest in other people do so without concern for their own reputation. It's not a coincidence that these are some of the most highly regarded people you might meet.
– Mary Ann Gehringer
Director, Assurance Services
Reliability
Consistency does more than produce routine. It generates dependability. With consistent hard work, we provide results that our clients can rely on.
– Frank Taylor
Director, Tax
Investment
My parents taught me how important it is to plan for my future, and now I help my clients plan for theirs. The piggy banks are more sophisticated, but the basics remain.
– Carina Diamond
Managing Director,
SS&G Wealth Management LLC
Knowledge
If knowledge is power, then my goal is to be as powerful as I can be. By challenging myself to learn something new everyday, I provide value for my firm, myself, and most importantly, my clients.
– Annette Hoelzer
Managing Director, Columbus
Progress
In business and life, as in medicine, there are guidelines that influence our advancement. With thorough analysis and careful consideration, we can know when to follow the guidelines, when to challenge them, and when to disregard them altogether.
– Cindy Blain
Director, SS&G Healthcare Services LLC
Relationships
A strong foundation is the key to any relationship. We make an investment in getting to know each client and understanding what motivates them. Laying this foundation has enabled us to build sturdy client relationships that stand the test of time.
– Mike Voinovich
Managing Director, Columbus
Service
Our mission is to provide services of the highest quality and value that enable our clients to thrive. We embrace the goals of our clients, as if they were our own, and help them meet their fullest potential.
– Pam Plott
Director, Assurance Services
Teamwork
By hiring, retaining, and recognizing the most qualified and dedicated professionals in the industry, we've created a team that I'm proud to be a part of. Surround yourself with good people, and you have nowhere to go but up.
– Gary Shamis
Firm Managing Director
Standards
Standards are established as a means of safeguarding that which is most important. Adhering to the highest standards is what ultimately separates us from our competition.
– Carol McNerney
Director, Assurance Services
Entrepreneurial
Our own entrepreneurial pursuits have taught us what obstacles to expect. As a result, we are able to help clients anticipate the roadblocks on their path to success.
– Gary Isakov
Director, Entrepreneurial Services Group
Managing Director, Cleveland
Balance
Time is money. Money is time. The art of achieving balance is paramount, for both my clients and myself.
– Bruce Friedman
Director, Assurance Services
loyalty
Loyalty is what you earn for providing exceptional service, exceeding client expectations, and adhering to the highest quality standards.
– Adam Berebitsky
Director, Tax
Managing Director, Cleveland
Capabilities
If they are needed, create them. If they are weak, strengthen them. But by all means, provide them.
– Louise Kirk
Director, Assurance Services
Wisdom
While the shortest distance between two points may be a straight line, most journeys aren't that simple. What you learn along the way is often just as important as the destination.
– Dan Wander
Director, Assurance Services
Opportunity
Getting a foot in the door doesn't give you the advantage. Being in the room and having the right answers is where the real opportunity lies.
– Paula Lewis
Director, Retirement Plan Design and Administration
Trustworthy
Trust is one of the most important aspects of any relationship, whether it is with a spouse, friend, loved one, and especially with a professional adviser. I endeavor to earn the trust of my clients, and only then do I know that I'm doing my job well.
– Gary Bleiweiss
Director, Tax
Innovative
If you do what you've always done, you'll get what you've always gotten, especially when it comes to restaurants. I urge my clients to challenge the status quo and always aim to be newer, better, and more effective.
– Brad Saltz
Director, Restaurant Services
