Collaboration
I take personal satisfaction in my clients' achievements. I know that I've done my part to professionally ensure that their worries are few and their victories plentiful.
– Patty Rubin
Director, Assurance Services
Skill
You don't have to be the smartest person in the room, but you do have to be the best listener. The ability to provide answers starts with hearing your clients' concerns.
– Michelle Mahle
Director, Tax
Entrepreneurial
Our own entrepreneurial pursuits have taught us what obstacles to expect. As a result, we are able to help clients anticipate the roadblocks on their path to success.
– Gary Isakov
Director, Entrepreneurial Services Group
Managing Director, Cleveland
Change
Change isn't always easy, but often it is necessary. We've learned a lot from the changes we have gone through, and our clients are better off for it.
– Jim Dannemiller
Director, Assurance Services
Progress
In business and life, as in medicine, there are guidelines that influence our advancement. With thorough analysis and careful consideration, we can know when to follow the guidelines, when to challenge them, and when to disregard them altogether.
– Cindy Blain
Director, SS&G Healthcare Services LLC
differentiate
Following a formula is predictable. Add, take away, spice it up. Enhance the nuances and savor the experience.
– Dirk Ahlbeck
Director, Assurance Services
Managing Director, Chicago
Innovative
If you do what you've always done, you'll get what you've always gotten, especially when it comes to restaurants. I urge my clients to challenge the status quo and always aim to be newer, better, and more effective.
– Brad Saltz
Director, Restaurant Services
Ethics
As accountants, we are expected to adhere to professional ethical guidelines. I believe that the mark of a true professional is an adherence to personal moral principles as well.
– Ken Levine
Director, Assurance Services
Vision
Anticipating the needs of our clients has helped us to become one of the top independent accounting firms in the nation. We are proactive problem solvers who focus on the future, instead of only reacting to the past.
– Mark Goldfarb
Managing Director, Akron
Knowledge
If knowledge is power, then my goal is to be as powerful as I can be. By challenging myself to learn something new everyday, I provide value for my firm, myself, and most importantly, my clients.
– Annette Hoelzer
Managing Director, Columbus
Risk
If we had let custom dictate our ambition, we wouldn't have made it to the moon. By all means, respect convention, but don't be afraid to defy it.
– Brian Berning
Managing Director, Cincinnati and Erlanger
Director, Entrepreneurial Services Group
time
Predictably, clients’ time is their most valuable asset. Alleviating the pressures of schedules and deadlines allows us to deliver precious hours back to their days.
– Lisa Haffer
Director, Tax
Growth
In a competitive environment, companies have about as much choice to evolve as caterpillars. We help clients transform, shedding the old, and welcoming the new.
– Cliff Sussman
Director, Entrepreneurial Services Group
Integrity
In today's business environment, integrity is a commodity. At SS&G, integrity is standard.
– Bob Littman
Managing Director, Akron
Standards
Standards are established as a means of safeguarding that which is most important. Adhering to the highest standards is what ultimately separates us from our competition.
– Carol McNerney
Director, Assurance Services
discipline
Playing by the rules may not always be fun, but it separates those who are consistent performers from those who are momentary superstars.
– Tom Ahlbeck
Director, Tax
Managing Director, Chicago
Balance
Time is money. Money is time. The art of achieving balance is paramount, for both my clients and myself.
– Bruce Friedman
Director, Assurance Services
Trustworthy
Trust is one of the most important aspects of any relationship, whether it is with a spouse, friend, loved one, and especially with a professional adviser. I endeavor to earn the trust of my clients, and only then do I know that I'm doing my job well.
– Gary Bleiweiss
Director, Tax
Survival
In a day and age where many practices are struggling just to survive, those that flourish use a combination of dedication, perseverance, and skill. Of course, having the right advisers along the way doesn't hurt either.
– Tom Ferkovic
Managing Director,
SS&G Healthcare Services LLC
Discipline
Influencing the outcome of a situation is achieved with skill, experience, knowledge, and timing. The board room is no different than the operating room.
– Ronnen Isakov
Director, SS&G Healthcare Services LLC
Commitment
In business, just as in life, I follow the Golden Rule. I treat my clients no differently than I would hope to be treated by my advisers. At SS&G, we are committed to the success of our clients.
– Mark Mussig
Director, Tax
Wisdom
While the shortest distance between two points may be a straight line, most journeys aren't that simple. What you learn along the way is often just as important as the destination.
– Dan Wander
Director, Assurance Services
Capabilities
If capabilities are needed, create them. If they are weak, strengthen them. But by all means, provide them.
– Louise Kirk
Director, Assurance Services
loyalty
Loyalty is what you earn for providing exceptional service, exceeding client expectations, and adhering to the highest quality standards.
– Adam Berebitsky
Director, Tax
Managing Director, Cleveland
Investment
My parents taught me how important it is to plan for my future, and now I help my clients plan for theirs. The piggy banks are more sophisticated, but the basics remain.
– Carina Diamond
Managing Director,
SS&G Wealth Management LLC
Relationships
A strong foundation is the key to any relationship. We make an investment in getting to know each client and understanding what motivates them. Laying this foundation has enabled us to build sturdy client relationships that stand the test of time.
– Mike Voinovich
Managing Director, Columbus
Teamwork
By hiring, retaining, and recognizing the most qualified and dedicated professionals in the industry, we've created a team that I'm proud to be a part of. Surround yourself with good people, and you have nowhere to go but up.
– Gary Shamis
Firm Managing Director
