Contact Info
Sami Spencer, CMM
Associate Director,
SS&G Healthcare Services LLC
Suite 100
Akron, Ohio 44333
Toll Free: (800) 869-1835
Phone: (330) 670-5316
Fax: (330) 668-2116
Samantha K. Spencer, CMM
Experience
- More than 15 years experience in health care services, including management and training expertise
- Managerial - managed five practices simultaneously, merged existing corporations, formed new corporations working with multiple attorneys, accountants and managers, created and maintained many employee procedure and policy manuals, and responsible for accounts payable, receivables and payroll
- Health care - perform chart and billing reviews, auditing for accurate documentation and billing for compliance and optimal reimbursement, coded office visits, office procedures, and hospital consults, surgeries and daily care with correct diagnosis and procedure codes to ensure accurate billing and full reimbursement, credentialed and re-credentialed physicians and staff with insurance companies and hospitals, and created templates for forms of high use to make efficient use of staff and physician time
- Training - perform educational seminars teaching accurate, consistent and complete documentation and coding for physicians, nurses, billing and other staff, responsible for all aspects of computer training for over 60 employees, including elementary computer usage, billing software, appointment scheduling software and many other programs, and provide educational presentations informing health care organizations of upcoming changes
Education
- Bachelor of Arts in business management from Malone College
- Certified Medical Manager from Professional Association of Health Care Office Management
Professional
- Akron Chapter of the Professional Association of Health Care Office Management (PAHCOM), past president
- Office Manager of the Year for 2005 from the Akron Chapter of PAHCOM
- Writer for SS&G's health care industry newsletter, Vital Signs